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Salon Policies

NEW GRATUITIES POLICY:

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While gratuities are at your discretion, we ask that only cash or Venmo be used. We are unable to add gratuities to credit cards at this time.

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Cancellation Policy:

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We ask that you cancel or reschedule your appointments no less than 24 hours before the scheduled appointment. A $50.00 non-refundable deposit will be required for future appointments if these requirements are not met. Also, if excessive cancellations or rescheduling of appointments occurs, a non-refundable deposit will be required for future appointments. Certain chemical and special occasion appointments may require a deposit at the time of scheduling. New clients please read below.

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New Client Policy:

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For chemical and special occasion services, a $50.00, non-refundable deposit is required at the time of booking. All other services will require a $25.00 non-refundable deposit. The deposit will automatically be applied to your appointment. The deposit is NON-REFUNDABLE if you do not show up, or if you cancel or change your appointment.

 

 

Children & Visitors:

 

Children and visitors are not allowed in the salon UNLESS they have an appointment. Only clients receiving services are allowed on the salon floor, per the Department of Health.

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Service Animals:

 

Service animals are always permitted with the proper certifications. However, all other animals are not permitted per State of Connecticut Health Code Policies.

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